Tillman Tools Reviews
Tillman Tools Customer Reviews (5)
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Tillman Tools Customer’s Q&A
Tillman Tools FAQs
Tillmantools.com Return Policy?
Tillmantools.com offers a 100% Satisfaction Guarantee and a No Hassle Return Policy. To return an item, contact must be made at sales@tillmantools.com to get an RMA (Return Merchandise Authorization) number before sending the item back. Returns are only accepted if the item was grossly misrepresented or defective.
In terms of shipping, Tillmantools.com offers Free Shipping on items over $500 and less than 10 lbs, with exceptions for Alaska, Hawaii, and orders shipped outside the United States. Items weighing 70 lbs. or more may result in additional charges and/or may require truck delivery. Additional charges will apply on all truck shipments requiring lift gate service and/or residential delivery service. A signature is required for all Freight deliveries, and it is the responsibility of the customer to inspect all shipments for damage prior to accepting them. Any item with damage should be refused, and the customer should contact Tillmantools.com to request a replacement product or refund. If a shipment is signed for without noting any damage, the customer will need to contact the freight carrier directly to file a claim. Failure for a customer to be present to accept a delivery may result in a delayed delivery and possible holding of the item(s) as well as additional charges by the freight company. If the freight company is unable to make delivery, storage charges for each day held will accrue, and these charges are the responsibility of the client who placed the order. If neither the freight company nor Tillmantools.com can contact the customer who placed the order, the item(s) will be returned, and the customer will be held responsible for all costs, including storage and any additional delivery attempts. Also, Tillmantools.com may charge a restocking fee. The customer is responsible for the removal of all items from the truck, and drivers are not responsible for removing delivered items. Unless a lift gate service is requested at the time of the order, the customer is responsible for handling the items, which may require a fork‐lift. If the shipment can't be unloaded, and the freight company is requested to return with a lift‐gate equipped truck, the customer will be responsible for the cost.
About Tillmantools.com Popular Products and Services?
Tillmantools.com is a well-known online tool retailer in America, staffed with dozens of 2nd and 3rd generation tool experts. The website offers a 100% Satisfaction Guarantee with a No Hassle Return Policy and a Genuine Product Guarantee. The site specializes in Specialty Tools For Cars, Trucks, Motorcycles, Boats. It boasts the Largest selection of quality tools and promises that if they don't have it, they'll get it. The site also offers Quick Delivery and Easy Returns with a processing period of 24-48 hours. However, air orders received after 12:00pm CST are not guaranteed to ship the same day. The trust score of the website is 78.4, indicating that it is fairly reputable. The website's business is associated with a popular Tools & Renovations industry. Despite the high trust score, the website has been impacted by Global Supply Chain issues across a range of categories and components, affecting the delivery timing of a large swath of their Product Portfolio. These categories include steel, plastic, electrical components, and microprocessor chips. These ongoing issues have negatively impacted planned production beyond their control. Despite these challenges, Tillmantools.com remains committed to providing quality products and services to its customers.
Is there a refund policy for Tillmantools.com?
Tillmantools.com offers a 100% Satisfaction Guarantee and a No Hassle Return Policy1. If a product is grossly misrepresented or defective, a return may be accepted1. To initiate a return, an email must be sent to sales@tillmantools.com to obtain an RMA (Return Merchandise Authorization) number1. Returns are not handled over the phone1. It's important to note that customers are responsible for thoroughly inspecting all shipments for damage prior to signing and accepting their purchases1. Any item with damage should be refused1. If a shipment is signed for without noting any damage, the customer will need to contact the freight carrier directly to file a claim1. Failure for a consignee to be present to accept a delivery may result in a delayed delivery and possible holding of the item(s), as well as additional charges by the freight company1. If the freight company is unable to make the delivery, storage charges for each day held will accrue1. If held, these charges are the responsibility of the client who placed the order1. If neither the freight company nor Tillman Tools can contact the customer who placed the order, the item(s) will be returned1. In this event, the customer who placed the order will be held responsible for all costs (including, but not limited to; storage and any additional delivery attempts)1. Also, Tillman Tools may charge a restocking fee1.
Can I trust the website tillmantools.com?
The website tillmantools.com appears to be a legitimate site. It has a fairly high trust score of 78.4 on a scale of 1-100, with 100 being the most reputable. This score is based on 53 aggregated factors relevant to the website's industry. The website is associated with the Tools & Renovations industry and is well-known, scoring a fairly high score on the chart. However, it's always recommended to exercise caution when making online purchases. Always ensure that the website has a secure connection (HTTPS), and check for any customer reviews or complaints before making a purchase. In this case, there was a customer complaint reported on the Better Business Bureau profile for Tillman Tools, LLC. The complaint was related to service or repair issues. Therefore, it's important to consider this information when deciding whether to trust the website. Remember, online safety is paramount.